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Salesforce Specialization

Salesforce is the leading CRM and enterprise cloud platform. Businesses demand professionals who can customise and extend it via declarative tools and code. This program helps you gain both functional and technical mastery of Salesforce to build scalable solutions.

Duration: 4 to 6 months

Instructors: Zara Ahmed - Jason Lim

Program Features

Declarative & Programmatic Tools

  • Learn to use point-and-click tools like Flows, Process Builder, and schema configuration.
  • Augment with Apex, Visualforce, and Lightning for custom logic and UI.

Integration & APIs

  • Work with REST/SOAP APIs and middleware to integrate Salesforce with external systems.
  • Understand data models, commands, and synchronization techniques.

Real-World CRM Projects

  • Build CRM solutions based on user stories and business requirements.
  • Simulate field workflows, automation, and data relationships.

Program Modules

Introduction to Salesforce

  • Salesforce overview
  • Data model
  • Org setup

Declarative Customisation

  • Flows
  • Validation & rules
  • Layouts & security

Apex & Triggers

  • Apex basics
  • Trigger patterns
  • Bulkification

Visualforce & Lightning

  • Visualforce pages
  • LWC basics
  • Component communication

Integration & APIs

  • REST / SOAP APIs
  • Authentication
  • Data sync

Who Should Enroll?

  • CRM administrators wanting to expand skills
  • Developers seeking Salesforce platform expertise
  • Business analysts needing to customise Salesforce
  • Graduates aiming for roles in enterprise software

Benefits

Full Stack Salesforce Skills

  • Cover both declarative and code-based approaches to build robust CRM solutions.

Integration Capability

  • Be able to integrate Salesforce with other tools and data systems using APIs.

Portfolio with Real Use Cases

  • Gain experience building real CRM solutions you can show employers.

Meet Our Instructors

Zara Ahmed

Certified Salesforce Architect and trainer with global CRM implementation experience.

Jason Lim

Salesforce developer and consultant with deep expertise in APIs and Lightning architecture.

Success Stories

Nadia Khan – Salesforce Developer

I used this program to move from business analyst to Salesforce developer. The Apex and integration modules were game-changers.

Real CRM Projects

Implementing real world user stories made the learning curve manageable and effective.

Nadia Khan
Nadia Khan

Salesforce Developer

Contact Our Team

Got any questions? We're here to help.

Get in touch with us now!

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