Premium Professional Program

Master Microsoft Dynamics

Master Microsoft Dynamics 365 for enterprise CRM and ERP operations. Learn to configure, customize, and integrate Dynamics modules with the Microsoft Power Platform.

Duration

3 Months

Scheduling

Part-time / Flexible

Tuition Investment

75,000 PKR

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Course Description

Microsoft Dynamics 365 is the backbone of modern enterprise resource planning and customer engagement. This course covers Dynamics 365 Sales, Customer Service, and Finance modules alongside Power Apps, Power Automate, and Dataverse. You will gain hands-on experience implementing business processes, customizing entities, and connecting Dynamics with Microsoft 365 and Azure ecosystems.

What You Will Learn

Navigating and configuring Dynamics 365 Sales and Customer Service apps
Customizing entities, forms, views, and business process flows
Building low-code apps and automations with Power Apps and Power Automate
Managing data in Dataverse and integrating with Microsoft 365 tools
Implementing reporting with Power BI and preparing for Dynamics certifications

Course Curriculum & Syllabus

Click on each module below to view the detailed topics and learning objectives covered in this comprehensive program.

Core Concepts Covered:

Dynamics 365 modules: Sales, Service, Finance, and Supply Chain
Cloud architecture and licensing models
Security roles, teams, and business units
Entity customization and solution management

Core Concepts Covered:

Lead-to-cash pipeline configuration
Case management and knowledge base setup
Business process flows and stage transitions
Queues, routing rules, and SLA management

Core Concepts Covered:

Dataverse tables, relationships, and choice fields
Building model-driven and canvas apps in Power Apps
Automating workflows with Power Automate
Connecting Dynamics data to SharePoint and Teams

Core Concepts Covered:

Power BI dashboards for Dynamics 365 data
Azure integrations and API connectors
Data migration and import/export strategies
Microsoft Dynamics 365 certification exam preparation

Who Should Enroll?

ERP and CRM consultants entering the Microsoft ecosystem
Business professionals managing sales, finance, or operations systems
Developers wanting to build on Power Platform and Dynamics 365
Career switchers targeting enterprise Microsoft technology roles
Next Enrollment Open

Join this Cohort

Reserve your seat today. Live batches fill up rapidly.

Standard Duration3 Months
Weekly Classes2 to 3 Sessions
Time Scheduling2:00 PM - 5:00 PM
Course Investment75,000 PKR
Government Recognized Certification included.
Free 1-on-1 mentorship sessions.